‘Digitalisation' and 'automation' are terms you see everywhere, yet they often cause confusion. And the line between 'workflow' and 'automation' is blurring, creating another source of misconceptions. In his presentation, Tom Peire, CEO of Four Pees, dismantles these myths and clarifies the nuances between digitalisation and automation, only to reveal, thanks to years of expertise, the essential elements of a successful automation project.